Privacy Policy
Last updated: February 1, 2025
Introduction
Poppify ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our social media growth management application.
Information We Collect
When you connect your social media accounts, we collect information based on the platforms you authorize:
Instagram & Facebook (via Meta Login)
- Your Instagram/Facebook username and profile information
- Profile picture and bio
- Account insights and metrics (followers, engagement rates)
- Facebook Pages you manage
TikTok
- Your TikTok display name and username
- Profile picture
- Follower and following counts
- Video statistics (likes, views)
- Ability to publish videos on your behalf (with your permission)
YouTube (via Google)
- Your YouTube channel name and information
- Channel thumbnail
- Subscriber and video counts
- Channel analytics
- Ability to upload Shorts on your behalf (with your permission)
Content You Create
- Posts, captions, and media you create within the app
- Scheduled content and publishing preferences
How We Use Your Information
We use your information to:
- Provide analytics and insights across your connected platforms
- Schedule and publish content to your social media accounts
- Generate AI-powered content suggestions and captions
- Optimize posting times based on your audience engagement
- Improve our services and user experience
Data Sharing
We do not sell your personal data. We share data only with:
- AI Services: To generate content suggestions (data is not stored by AI providers)
- Cloud Infrastructure: Google Cloud for secure data storage
- Platform APIs: To publish content you authorize to your connected accounts
Data Security
We protect your data using:
- Encryption of sensitive data (access tokens, credentials)
- Secure HTTPS connections for all data transfer
- Access controls limiting who can view your data
- Regular security audits
Data Retention
We retain your data for as long as your account is active. Analytics data is retained for up to 2 years to provide historical insights. You can request deletion at any time.
Children's Privacy
Poppify is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
Data Deletion
You can request deletion of your data at any time by:
- Emailing us at support@poppify.ai with subject "Data Deletion Request"
- Disconnecting Poppify from your social accounts:
- Facebook/Instagram: Facebook Settings → Apps and Websites → Remove Poppify
- TikTok: TikTok Settings → Security → Manage app permissions → Remove Poppify
- Google/YouTube: Google Account → Security → Third-party apps → Remove Poppify
We will delete your data within 30 days of receiving your request.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
Contact Us
For privacy questions or data requests, contact us at support@poppify.ai